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- "Upload Files" Step Fails in WiFi Test During Sensor Setup

OTA Firmware update needed.

This can be a sign of an older firmware version. If your sensor is serial number SN03xx or less and your sensor shipped before 2025, you might need to force an Over the Air (OTA) firmware update. 

  1. Go to the Sensor Status screen.
  2. At the bottom of the screen, you find Force legacy OAT update.
  3. Click "Start".
  4. You will see the OAT Fix Progress click "Start".
  5. A pop-up with "Sure To Start OAT fix procedure" pops up, click ok.